How to Contact Support?
To contact Bizzo Casino Support, you have several options available:
- Live chat
- Online form
Depending on your request, the answer could take less than 5 minutes or up to 24 hours. In general, help is available around the clock. We will cover each of the methods separately below.
Phone Number at Bizzo Casino
Unfortunately, Bizzo Casino contact is not possible using a phone number. Currently, the platform does not have a mobile number indicated in the Contact Us section.
That being said, you can use an online form instead. Once you fill in the necessary fields, you can wait for the response from the brand. Additionally, the casino has a comprehensive FAQ section, where you will find answers to common questions related to accounts, Bizzo Casino payments, Bizzo Casino bonus codes, and games.
Live Chat Option
The live chat is the most efficient way to get in touch with Bizzo Casino Support. Available 24/7, it is present in several languages. To start a chat you must enter your email, and username, and type in your questions.
Normally, the assistants take less than five minutes to answer your requests. If the volume is too high, in rare cases, you might be required to wait more.
The chat also has an option to send an attachment. This could be necessary on occasions where you want to share a detailed description of your problem.
Bizzo Casino Email Support
Bizzo Casino email support is also available. You can contact the casino using the following addresses:
- support@bizzocasino.com
- complaints@bizzocasino.com
Unlike a live chat, email answers take significantly more time. Usually, the answer is given within 24 hours. This method is more suitable for customers who prefer more formality and want a detailed discussion.
Average Waiting Time for Customers
Bizzo Casino ensures that players in Canada get answers to their queries in no time. However, that is not always possible. Average customer support response times can vary based on the communication channel.
Email support typically sees response times between 12 and 24 hours, although Bizzo Casino aims for a faster 8-hour turnaround. However, during peak times, this might extend up to 48 hours. Also, the severity of your problem can be a factor in a delayed response.
For live chat support, customers can expect immediate responses. The average wait time is around 1 to 5 minutes. Bizzo Casino prioritizes live chat to ensure prompt service, making it ideal for quick queries.
When submitting queries via an online form, response times often fall between 24 and 48 hours. These forms usually go to a general support inbox, meaning replies may take slightly longer compared to direct email inquiries.